![]() In order to prevent packages from not getting delivered, consider investing into a better shipping insurance. Generally, you'd need to check whether or not your package is eligible for such a compensation, then figure out what's the timeframe of filing such a claim, then collect all the documentation and evidence required to prove that you have indeed paid money for the package and that it did not arrive, or it arrived in a severely beat-up state. To claim compensation for damage, check LaserShip 's info pages for how to do that or, if you won't be able to find the right bit of info, call customer support so they could provide you with each step. If both of those methods fail, you very likely should apply for damage compensation. report the missing package to the courier so that they could look for the package and send it to you.wait for 24 or 48 hours past the estimated delivery date.In case your package doesn't arrive on time, you can: Much more often than not, LaserShip should deliver the package on the estimated date, but due to various circumstances, it's never guaranteed. What to do if the parcel is not delivered If that doesn't happen either, consider calling LaserShip 's customer service. In cases like this, you may want to wait 24 hours more for the courier to update the tracking history. Sometimes, LaserShip location tracking may not update after a long time, even though it's not in a multi-day transit. What to do if LaserShip tracking is not updated Even though eTracking keeps you up to date with the package in real time, updates themselves may not be instantaneous. Since every parcel comes with a unique tracking number, it's very likely that your package specifically will have its' route history updated.īear in mind that due to the load most postal services have to go through, the update may take up to 24 or, in edge cases, 48 hours to happen. Simple LaserShip shipping lookup is only a couple of taps away from you!Īt each and every stage of delivery, the LaserShip tracking status receives an update. To further simplify the tracking process, if you have to follow multiple packages at once, all the time, consider getting our phone app, available on both iOS and Android. Real time LaserShip tracking is also possible, meaning that as soon as the package reaches a checkpoint, the history will be updated as soon as possible. You will be provided with detailed LaserShip tracking history from across the world, all within a simple, clean and intuitive user interface. One click or tap is enough to follow your parcel for free, no logging in required. With eTracking, there's no need to use a dedicated LaserShip tracking app for every different store anymore! SO WHERE DO THE PACKAGES GO THEN IF THEY CAN'T TRACE THE PACKAGES? SHOULDN'T THEY END UP SOMEWHERE IN THEIR WAREHOUSE? I MEAN, EVERY SINGLE PERSON OR AT LEAST 90% OF CUSTOMERS HAVE ISSUES WITH THEIR DELIVERIES.ETracking allows you to track all of your parcels in one place, with minimum effort: just paste the tracking number into either our webpage or phone app, we'll do the rest for you. ![]() EVERYBODY HAS THE SAME PROBLEMS WITH THIS COMPANY. THEIR DRIVERS ARE CROOKS!! THEY ARE STEALING YOUR PACKAGES AND THEY KNOW HOW TO GET AWAY WITH IT!! I AM SO SICK OF THIS SO-CALLED "COMPANY" THEY NEVER DELIVER YOUR PACKAGE!!!!!!!!!!!! THEY SUCK!!! I WISH I COULD COMPLAIN TO THEIR HEADQUARTERS AND TELL THEM TO INVESTIGATE THEIR DRIVERS!!! I FIND IT HARD TO BELIEVE THAT EVERYBODY. MOST OF THE TIME I END UP CLAWING MY WAY THROUGH A HELL OF BULLSHT WITH CUSTOMER SERVICE AND NEVER GETTING ANY HELP FROM THEM EXCEPT WE WILL INVESTIGATE. SO THEY JUST STEAL YOUR PACKAGE AND THEN YOU CALL CUSTOMER SERVICE AND YOU ALWAYS END UP HAVIG TO DEAL WITH THE SHIPPER TO TRY AND GET A REFUND, IF YOU'RE SUCCESSFUL. THEIR DRIVERS KNOW THAT WE THE CONSUMER HAVE NO RECOURSE. THEIR DRIVERS ARE STEALING PACKAGES!! THEIR DRIVERS ARE CROOKS!!! EVERY SINGLE TIME I SEE THAT MY PACKAGE IS GOING TO BE DELIVERED BY LASERSHIP (ONTRAC) I KNOW I WILL HAVE A PROBLEM!! EVERY SINGLE TIME!! I MEAN, E-V-E-R-Y SINGLE TIME I ALWAYS HAVE MY PACKAGE NOT DELIVERED.
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